Recognition & Rewards
Building a business case for employee recognition
When you’re recognized for achieving a goal, it feels pretty good, doesn’t it? You feel supported, valued, and appreciated. Most importantly, you get that extra dose of encouragement and want to accomplish more.
Increasingly, leadership practices emphasize the role recognition plays in keeping employees engaged and working at their best. Despite this, many HR departments continue to struggle with how to justify investing in recognition programs for their people. Besides the business case, organizations aiming to adopt employee recognition need to figure out what kind of program or initiatives will best suit their objectives. And once decided, implement and communicate the program throughout the organization. We get it, it’s not a walk in the park.
That’s why we’ve provided an overview of those practices and program features we believe drive the best results as well as a number of compelling statistics to power your business case.
At the end, we’ve also included a link to our own FREE business case template.
Traditional vs. ‘new wave’ employee recognition
The traditional idea of employee recognition may conjure up the classic ‘employee of the month’ - a manager recites the same speech and recognizes one of a handful of top performers each month. The broader team is often left uninspired, and the discussion of employee engagement is put on the back burner for another month.
Traditional methods of rewards and recognition - which travels vertically through an organization - often lack inclusion and real motivation. Even worse, it risks coming across as forced, fake, or inauthentic. In order for recognition and rewards to be truly impactful for your organization, that narrative needs to change. Rather, a robust process that fosters a collective experience and leaves team members feeling both supported and empowered.
Peer-to-peer recognition, while still a relatively new concept to the employee engagement world, is already making waves. It challenges the one-way, traditional sense of recognition and the idea that cash incentives are the only rewards that drive results. In fact, peer-to-peer is 35.7% more likely to have a positive financial influence than manager-only recognition. We’ll dive deeper into peer-to-peer recognition shortly.
The cost and threat of poor employee engagement
It can be difficult to pin down an exact ROI on the implementation of employee rewards and recognition programs given the variety of challenges faced by organizations. However, the influence employee appreciation has on issues like retention, loyalty, productivity, and work culture is indisputable. And the numbers don’t lie:
Specific selling features
So, your organization is interested in the idea of a recognition and rewards program and you’re leaning towards something innovative, easy, and fun. But, you’re not sure what program design to put forward with your business case. Let’s get into the nitty-gritty of things and explore the specific features and the objectives they support:
Drive results with objective-driven campaigns
Recognition programs don’t just “motivate” employees - they inspire employees to hit specific targets or KPIs that support your organization’s strategic goals. How can you ensure that your program isn't generic? Opt for a program that allows you to craft tailor-made campaigns for both the broader organization as well as for specific teams.
With Qarrot, you can build campaigns around any measurable objective - such as leads closed or calls logged. When team members hit those objectives, you can award them with unique badges (also customizable) and points they can redeem for rewards. What more, they also come with gamification features to keep team members engaged and having fun. The more engaged and interested your team members are, the better results your recognition and rewards program will achieve. So, keep it fun!
Empower with peer-to-peer recognition
As explored earlier, the traditional methods of recognition leave a lot to be desired. Instead of (or in addition to) a top-down approach, leaders should strive to create an environment where employees can motivate and inspire each other. This means you can improve workplace culture while simultaneously reinforcing the core values you want employees to exemplify. In other terms, you can help employees better identify and align with the organization - which is crucial for retaining talent. And the celebrations don’t have to stop there - it’s equally important to mark other occasions like birthdays and work anniversaries. When employees are engaged, their performance reflects that, compared to an unengaged team that often comes with a larger price tag in the long run.
Lighten your load with program automation
All too often, we’ve heard from stressed out HR managers who are working overtime to stay on top of their company’s email and spreadsheet-based recognition and rewards program. Not only do manual programs like this drive many HR managers to the brink, but they’re also far less effective at driving results. This is especially true as organizations grow and the lack of structure wreaks havoc for managers, employees, and the HR department alike. Thankfully, now with the software-enabled programs of today that no longer has to be the case. Recognition software, like Qarrot, helps streamline and automate many of the program tasks like sending recognitions, tracking points, and distributing rewards. Program automation can literally reduce your administration effort by 75%.
Many programs, including Qarrot, also offer intuitive reporting so you can uncover just how engaged your employees are as well as monitor what types of incentives get the best results.
Putting together your employee recognition business case
Even though recognition software like Qarrot makes it easy to measure results, we know it’s often difficult to estimate what those results will be when you’re at the business casing stage.
That’s why we’ve put together an easy-to-use and FREE business case template in Google Sheets. Download our template to put forward an ROI-based argument for employee recognition within your organization.
Get FREE Business Case Template
4 reasons why your recognition program is falling flat
Organizations introduce employee recognition and reward programs with the best of intentions. Not only does celebrating employee achievements improve engagement and motivation, but simultaneously strengthen other areas such as culture and retention. In fact, recognition has been proven to contribute to higher employee engagement, performance, and to help boost other positive behaviors.
We know that recognizing victories both big and small can drive organizational success. So why are so many teams still feeling less than jazzed about their work? It’s a problem that comes with a hefty price tag - to the tune of $500 billion dollars annually, actually. Uninspired employees can leave with you with high turnover, poor workplace morale, and cost you in time, money, and resources.
Related Article: Benefits of positive reinforcement in the workplace
So, implement any old recognition program and wait for the benefits to roll in - right?
Not exactly. In order to see the best results, there needs to be a conscious effort to align your recognition process with your team and organizational goals, specifically. If employee engagement and performance remain at a standstill, this may be an indication that you have a lackluster recognition program.
While every program will vary slightly, here are some common culprits that may leave your team wanting more :
Not approaching employee recognition holistically
Let’s move away from the traditional notion that recognition can only travel from management downward. Peer recognition can be just as powerful! Encouraging positive interactions between employees at all levels improves transparency, relationships, and culture. This also means that your team has more to celebrate - like work anniversary milestones and birthdays.
Inclusion is now more important than ever since remote work has become the new norm. A company-wide recognition program streamlines internal communications by bringing team members together and keeping everyone on the same page. We all know that staying connected has been a challenge this last year, and a full-circle recognition program is an effective way you can bridge the gap.
Not letting people choose their own rewards
We’ve all been there - unwrapping a present someone gave you and pretending to love it. They’re sitting right next to you and you don’t want to hurt their feelings, but you're also mystified as to their thought process behind the gift (which will never see the light of day).
Employee rewards aren’t that different. People are motivated by different things, and there’s nothing particularly inspiring about the same cookie-cutter rewards for every employee and every milestone. Opting for a program that allows employees to choose from a selection of rewards or prizes adds an extra personalized touch that will leave your employees feeling even more valued. Not only does this enable you to truly discover what motivates different team members, it also allows you to keep a pulse on employee engagement in real time.
Related Article: Customize your rewards and recognition program with Qarrot
Doesn’t support or reflect your team's unique needs
The ultimate goal of any recognition program is to drive both employee and organizational success. Keyword here, ‘success’ - which looks different to every employee, team, manager, and company. Is your current recognition program effectively taking those measures of success into account? To truly make waves, recognition programs should be customizable. This can be anything from integrating your branding into the recognition platform to launching incentive campaigns based on specific team performance metrics. However you choose to use a recognition program, ensure it can accurately capture your specific needs and goals. A good rule of thumb is to relate how the program feeds into your mission, vision, and values. If they’re in sync, you’re on the right track.
...it just isn’t that fun
Employees are only going to be responsive with a recognition program if they enjoy using it. Getting employees excited about celebrating each other doesn’t have to be complicated either. Ever thought about exploring gamification? Something as simple as a points based system - where employees receive points alongside recognitions to redeem for rewards - can easily raise the stakes. Although adding gamification features will instigate friendly competition, everyone comes out a winner. Employees will feel supported and empowered by their peers while managers will reap the benefits of a motivated team. Ironically, fun and games are a serious solution to an uninspiring recognition process.
Related Article: Spice up your employee engagement with gamification
To improve the effectiveness of employee recognition programs, companies can take the following steps:
Define Clear Objectives and Metrics
Companies should define clear objectives for their recognition programs, such as improving employee engagement or increasing sales performance, and develop metrics to measure their success. This will help ensure that the program is aligned with the company's overall strategy and values.
Involve Employees in Program Design
Companies should involve employees in the design of their recognition programs, gathering feedback on what types of recognition they find most meaningful and what behaviors and accomplishments should be recognized.
Make Recognition Personal and Timely
Recognition should be personalized to the individual and delivered in a timely manner. This means that recognition should be specific to the employee's accomplishments and delivered as close to the time of the accomplishment as possible.
Provide a Variety of Recognition Options
Companies should provide a variety of recognition options to meet the diverse needs and preferences of employees. This could include verbal recognition, public recognition, monetary rewards, or time off.
Train Managers on Effective Recognition
Managers should be trained on effective recognition techniques, such as providing specific and timely feedback and delivering recognition in a personalized manner. This will ensure that recognition is consistent and aligned with the company's objectives.
Regularly Evaluate and Adjust the Program
Companies should regularly evaluate the effectiveness of their recognition program and make adjustments as needed. This will help ensure that the program continues to meet the needs of employees and achieve the company's objectives.
Related Article: Building a business case for employee recognition
Here are some examples of companies that have implemented effective employee recognition programs:
Salesforce
Salesforce has a recognition program called "The Power of Us" that allows employees to recognize their peers for their accomplishments. The program includes both public recognition and monetary rewards, and employees can earn badges for their achievements.
Cisco
Cisco has a recognition program called "Connected Recognition" that allows employees to recognize their peers for their accomplishments using a mobile app. The program includes both monetary rewards and non-monetary rewards, such as extra vacation days or access to training and development programs.
Google has a recognition program called "gThanks" that allows employees to send thank-you notes to their colleagues. The notes are delivered both publicly and privately, and employees can earn points for their participation that can be redeemed for rewards.
Don’t be caught empty handed - a recognition and rewards program is one of the most powerful tools a leader can wield when it comes to employee engagement. Uncover how your team can benefit by fostering a recognition rich environment with Qarrot - book a demo today!
Harnessing the power of peer-to-peer recognition
What are you doing to boost employee engagement, drive results, and build culture? Here at Qarrot, we believe that peer recognition is an effective tool for achieving employee and organizational success.
Peer recognition varies from the traditional sense of recognition, which usually travels from manager to employee in a vertical direction. Instead, peer recognition challenges that process by encouraging colleagues at all levels to celebrate each other. This is a far more inclusive, collective, and horizontal approach. Remember how daunting public speaking was as a child in school–having to speak in front of our peers? Receiving feedback, thanks, or recognition from colleagues can be just as motivating as those from leaders.
Encouraging team members to celebrate and reward each other's achievements is a great way to get people excited about work (which we could all use now and then). One of the biggest benefits organizations see as a result of peer recognition is increased employee engagement and morale. How important is employee engagement, you may ask? A staggering 85% of employees are not engaged in the workplace–that’s a lot of room for improvement. Recognition has been a long time source of motivation for cultivating a supportive environment–69% of employees admit they would work harder if they felt like their efforts were better appreciated. Indeed, empowering employees with the proper tools to celebrate each other's achievements will benefit your team tenfold.
Related Article: Benefits of positive reinforcement in the workplace
The benefits of a peer recognition rich environment
Improve workplace culture
Employees' interactions and attitudes are great indicators of how they feel about their work and identity within the organization. Fostering a recognition-rich environment where peers can celebrate wins and share feedback creates a culture where your team will love to work, develop, and grow. And the numbers don’t lie–74% of companies who have an existing process in place report a correlation between recognition and a more positive workplace environment. By recognizing desired outcomes and behavior, leaders can further steep workplace culture in the mission, vision, and values of the company. With peer recognition, you can create a place where your employees truly want to be.
Optimize internal communications
Who says that only manager feedback is important? Recognition and praise from peers can be just as powerful. In fact, recognition is an innovative tool for uncovering insightful feedback in addition to sharing accolades. By introducing peer recognition, managers can see employee engagement in real-time. With personalized rewards and crafting objective-driven campaigns–both of which you can find in Qarrot–leaders can finally identify what truly motivates their team members. Peer recognition also enables a positive feedback loop between team members–increasing the likelihood that employees will continue to perform and deliver results. Is it worth the investment? 46% of managers consider a recognition process an asset, rather than an expense–and a disengaged team will most likely cost you more in the long run.
Related Article: Recognition and retention: the perfect match
Increase employee retention
As we explored above, peer recognition can do wonders for workplace culture–which in turn will also boost employee retention. People don’t leave jobs–they leave poor workplace culture and lackluster leadership. A company's ability to attract and maintain talent is a telltale sign of how things are operating internally. If turnover is high, that’s a big red warning sign for prospective employees to keep moving. Lack of recognition is one of the top reasons people leave an organization–but companies who have an employee recognition program in place report a 31% lower turnover rate. Getting employees involved in the recognition process is an effective way to attract and retain talent.
From reinforcing core values to increasing employee engagement and morale, peer recognition is one process that can reap multiple benefits. Discover how creating a recognition rich environment can help your team–book a demo with Qarrot today!
How Qarrot makes remote work easy
Although the future of the workplace remains uncertain, one thing is for sure - flexible and remote work options have become the new normal. In our unforeseen pandemic reality, companies are faced with redefining the notion of “business as usual” - as business activities are now happening at dining room tables and living room couches. Although remote work is nothing new, the number of companies that perform business operations outside of the traditional office has skyrocketed.
While the shift towards remote work is a learning curve for both employers and employees alike, with the right tools in tow, work can happen just about anywhere. In addition to being productive, keeping employees motivated and engaged can also be achieved while working from home. For example, Qarrot let’s managers and colleagues recognize great work no matter where they’re working. Plus, our automation makes it easy to keep your program running even when you’re not all under the same roof. So, you’ll be well-armed to keep both your employees and business thriving in our new remote reality.
Foster a digital workplace culture
The task of creating a workplace culture is no longer constrained to office parties or casual Fridays. Instead, companies now have to craft the same experience, digitally - a culture that can exist without geographical limits. Luckily, with Qarrot, you can create a recognition rich environment that encompasses every member of your team near and far. A collective approach to rewards and recognition is a sure-fire way to keep your employees engaged while fostering a supportive work culture. During these unfamiliar times, streamlining internal communications and transparency is imperative. Qarrot also features custom badges and rewards you can create to further solidify your organization's unique core values.
Related Article: Customize your rewards and recognition process with Qarrot
Reward employees instantly
Celebrating employees when they achieve goals both big and small is a great way to boost confidence and morale. When it comes to choosing a rewards and recognition process, the most effective ones will deliver rewards promptly. If there is a lag time between recognizing and rewarding an employee, there is a loss in momentum that can sidetrack future employee motivation. When employees redeem their points earned in the Qarrot reward catalog, digital gift cards are immediately sent to their email. If they are redeeming a company-provided reward, the details are instantly sent to the appropriate contact who is responsible for reward distribution. You can also update your rewards catalog and budget at any time. Qarrot makes rewarding your employees easy and instant - no office required.
Incentivize employees with objective-driven campaigns
Qarrot makes keeping track of multiple incentive campaigns and teams a breeze - no matter how widely dispersed. You can create incentive campaigns that measure whatever objective you like and award your employees with both points and badges. Campaigns are conveniently enabled with gamification features - so employees can keep score with their colleagues through the leaderboard and see each others’ campaign awards and recognitions. Managers can easily create incentive campaigns for their own teams, and team members can upload their own results.
Related Article: 6 mistakes that kill employee motivation
Monitor campaign and employee progress
Keeping track of your employees’ progress - whether that's individual accomplishments or campaign performance - can also be done remotely with Qarrot. Admins and Team Leads in charge of automatic campaigns can view both the progress reports and results of their respective campaigns. They also have the option to export that information to Excel. You can review all points and badges earned by an employee through an employee's activity history, or by generating a points/badges earned report. No matter how many employees, teams, or incentive campaigns you may be juggling, Qarrot makes it easy to monitor everyone's progress. Plus, keeping an eye on employee activity means you can learn exactly what motivates your team members and drives performance.
Discover how your team can benefit from peer-to-peer recognition - book a demo with Qarrot today!
Customize your rewards and recognition process with Qarrot
Rewarding and recognizing employees is both a powerful tool for reinforcing desirable behaviors and for strengthening company values and culture. Celebrating those individuals who exhibit favorable attitudes boosts both workplace culture and internal communications. From increasing employee morale to organizational loyalty, every member of your team can benefit from working in a recognition-rich environment.
But how can you ensure that your recognition process packs a punch? Offer your employees a process that accurately reflects the goals, vision, and core values of your organization. Tailoring your process to fit your company's unique needs fosters engaged employees—who may otherwise be unresponsive to a more generic approach. The opportunity to create and customize your own program also gives managers the ability to learn what does—and what does not— motivate their teams.
Related Article: Signs it’s time to automate your rewards and recognition program
One size rarely fits all—and the same can be said for recognition programs. Here at Qarrot, we believe in rewarding and recognizing your people on your own terms. As a manager or supervisor, you should be able to customize and update your recognition process as you see appropriate. Here are a few ways that Qarrot enables a custom, unique rewards and recognition solution tailored specifically to your team.
Custom Badges
Badges can be attached to recognitions or used as campaign awards. Admins can create badges based on any theme —so your creative license can run wild! Perhaps you want to create a badge for a monthly team challenge or quarterly sales target. Or maybe you’d like to create badges for each of your company’s core values. Once named, you can enter a brief description of the badge, explaining the award in more detail. You can then select an image from our library that best captures the essence of the badge, or you can upload your own image.
Custom Rewards
Your rewards and recognition process should be customizable at all points - including the rewards themselves. The Qarrot catalog hosts a large selection of e-gift cards from over 20 countries, but if you’re looking to further customize your rewards you can create as many company-provided rewards as you like. These can be any product, service, or benefit that your company wishes to provide. For example, days off, lunch with the boss, and company swag are common themes. Once you have given your reward a name, for example “Morning coffee and bagels on the boss”, add an accompanying description, image, and point value. Custom rewards are a unique way you can complement and reinforce existing company culture.
Related Article: 5 ways your workplace can motivate employees
Integration with existing tools
Your recognition process should also be easily accessible for admins and employees alike—so we’ve enabled Qarrot to integrate easily with your existing HR and communications tools. If your team is already using BambooHR, you can easily sync your employee database with Qarrot. This means no manual updating, adding, or deleting employees— reducing the administrative load. You also have the option of connecting Microsoft Teams and Slack accounts to Qarrot. This enables activities such as recognitions and campaign awards to appear directly within dedicated channels on those applications—providing an easy, hands-free way that keeps everyone in the loop.
Add your organizational branding
Part of having a rewards and recognition program that compliments your organization is that it also feels like part of your organization. Qarrot makes it easy to customize your company account with logos and color schemes of your choice. From the Settings page, SuperAdmins can easily import custom logos to their Qarrot account and select choices from our color palette. Colors and logos can be updated at any time, so your recognition program can always be tweaked to reflect your current branding.
Learn how to make any of these customizations in your own Qarrot account by visiting our support page:
- Create a custom badge
- Create a custom reward
- Connect Qarrot with BambooHR
- Connect Qarrot with Microsoft Teams
- Connect Qarrot with Slack
- Add organization branding
Empower your employees’ by recognizing company core values - book a demo with Qarrot!
Signs that it's time to automate your rewards and recognition program
An effective employee rewards and recognition program is one of the most powerful tools any organization can wield when it comes to employee experience. Ensuring employees feel valued and appreciated is an essential human need in any workplace. Since employee recognition has been linked to increased productivity, performance, and morale, you will be hard-pressed to find a company that does not recognize a job well done.
But how do you know when your team is outgrowing an existing reward and recognition process? Whether that is to account for various project teams, remote employees, or diverse rewards. It is important that whatever your process looks like, it can accurately reflect and deliver based upon your company's and employee's unique needs.
Related Article: How to foster a culture of transparency with a rewards and recognition program
An automated approach to employee rewards and recognition will drive performance while freeing up more of your valuable time. If you find yourself identifying with any of the following scenarios, it may be time to take your rewards and recognition process online.
You’re suffering from administration overload
Automated rewards and recognition programs should be an engaging and seamless experience that doesn’t weigh anyone down with administrative tasks. Traditional recognition processes usually result in one manager or supervisor carrying the administrative burden that eats up far too much of their time. Many of these tasks - like campaign tracking or reward distribution - can be left to an automated process. Spend your time celebrating employee success instead.
"...used to spend 75% of my time managing incentive payouts, now reduced to 20%" - Misha Moore,
Qarrot user at Dell Technologies
You’re interested in a collective approach
Unlike traditional approaches to employee recognition, the best recognition programs involve every employee at every level. Rather than solely dedicating recognition to managers or supervisors, adopt a tool that will enable collective recognition. Introducing a process that is accessible to every employee throughout your organization boosts company culture - improving both employee morale and loyalty. Peer-to-peer recognition programs give all employees a voice - enabling them to praise colleagues instantly, and not in an exclusively monetary way.
Related Article: Benefits of Positive Reinforcement in the Workplace
You want insights
Regardless of which automation tool you choose, it should be equipped with the ability to issue reports or statistics reflecting how employees are using the platform. How often are people being recognized? Are there particular achievements or goals that receive more recognition than others? How many, or how often, are rewards being redeemed? This knowledge will help paint a picture of how your team members respond best to recognition. After all, the point of a rewards and recognition system is to keep employees engaged and motivated - so you want to make sure your employees are responsive.
You want rewards made easy
The journey from recognizing employees and accumulating points to finally redeeming rewards should not only be easy, but instant. If a recognition isn’t timely, a disconnection may grow between the employee’s accomplishment and the associated reward - which can be confusing and frustrating. The best rewards and recognition tools will have an online catalog to host a variety of rewards that employees can choose from and receive instantly. This will ensure that employees get the rewards they want promptly and takes the task of reward distribution off your plate.
Drive better employee engagement and productivity with Qarrot - book a demo today!
Benefits of Positive Reinforcement in the Workplace
As a manager or team lead, identifying opportunities for improvement, streamlining efficiency, and giving employees feedback are everyday tasks. On the opposite side of the coin, it is also your responsibility to recognize hard work, celebrate employee wins, and lead a motivated and engaged team.
Positive reinforcement is one of the easiest and most effective ways to boost employee morale and performance. Time and time again, we are told that employees flourish in a supportive environment. Recognition and care of your team will ensure they feel not only supported but thrive within your organization.
Related Article: 6 ways to reward your employees beyond their bank account
The Benefits of Positive Reinforcements in the Workplace
There are a variety of ways you can go about instilling discipline and a strong work ethic into your team, but very rarely will negative reinforcement foster desired outcomes or behaviours.
In addition to keeping your team motivated and encouraged, there are a wide array of benefits from adopting positive reinforcement techniques :
- Celebrating employees for their hard work will boost their self-esteem, meaning they will be more enthusiastic about their work and more likely to collaborate with others
- Employees who feel valued and appreciated exhibit greater retention and organizational loyalty
- Positive reinforcement clearly defines and communicates desired behaviors while strengthening the relationship between performance and recognition
- Employees whose performance is rewarded or recognized are more open to learning new techniques, skills, and taking on additional responsibility
- Recognizing those employees who manage their time effectively will increase productivity and efficiency
The summation of all of these benefits-improved attitudes, communications, and employee performance -- results in a company culture that is untouchable.
Organizations that fail to recognize employee accomplishments will leave team members feeling unappreciated - and unappreciated employees rarely stick around long, let alone challenge or truly apply themselves at work.
Toxic work cultures are known to plague employees with unwarranted stress and fatigue, ultimately leading to burnout and exhaustion. The verdict is in; healthy and supportive work cultures are the only way to go, and positive reinforcement can help you achieve just that!
Related Article: 5 ways your workplace can motivate employees
Practicing Positive Reinforcement With Recognition
As explored in our blog post about recognition and retention, one of the leading reasons people leave an organization is because they do not feel appreciated or valued.
Acknowledging an employee’s or a colleague’s work and fostering a recognition-rich environment is a simple way to practice positive reinforcement. Routinely celebrating work milestones and team goals encourages positive interactions - cultivating a culture where employees feel supported and valued.
The avenues you can take when it comes to practicing positive reinforcement with your team are endless. As long as it is direct and sincere, your organization will reap the benefits of a motivated and supported team.
Finding the perfect balance between how and when to recognize team members will encourage them to challenge themselves while remaining confident in their abilities. Praise your employees for heading in the right direction, and your organization will follow suit.
Learn how you can reward employees on your own terms - book a demo with Qarrot!
Recognition & retention : the perfect match
In today's reality of widespread freelance work and the tricky task of attracting top talent, companies are constantly evaluating creative ways to keep employees engaged. From flexible workspaces to dog-friendly offices - no idea seems too far fetched if it means maintaining employee loyalty.
You may be surprised to learn, however, that simply recognizing your employees for a job well done should be enough to keep them around. In fact, according to research gathered from Gallup, the number one reason employees leave a job is because of a lack of recognition.
The people behind your business are the company's greatest asset and should be treated as such. For those who prioritize and focus on peer recognition, the end result is well worth the initial investment.
Collective recognition
Recognition in the workplace, in addition to motivating and encouraging employees, ultimately aids in fostering a positive and inclusive environment. Most importantly, it should leave your employees feeling valued. Who would want to stay with a company where they feel like their work is not appreciated? Nobody - exactly. Strengthen employee recognition even further by approaching it from every corner of your organization - from individuals to specific project teams and managers. Encouraging peer recognition from every nook and cranny of your company ensures consistency while also reinforcing alignment with company mission and values. The stronger an employee identifies with company mission and values, the more likely they are to be engaged and help create a positive corporate culture.
Related Article : 6 mistakes that can kill employee motivation
Leverage technology
Technology is not only a great medium for delivering employee recognition, but it can also help you learn more about your employees and what actually motivates them. Here are a few simple ways you can leverage tech to promote a recognition-rich environment that keeps everyone engaged!
- Send questionnaires or polls throughout your company to learn what kinds of recognition are validating for your employees and what drives them in their position
- Adopt an employee recognition platform that can automate your processes and take administrative pressure off your plate
- Consider tying gamification aspects into your recognition process to encourage teamwork and friendly competition between employees
- Avoid recognition hierarchy that simply moves from management and below; promote a level recognition playing field between colleagues
The cost of poor recognition
It will not take very long for your employees to start looking at exploring their options if they feel like their hard work is not being appreciated, let alone rewarded. The cost of a poor employee retention rate and onboarding far outweighs the costs of implementing a recognition and rewards process.
When it comes to employee recognition and retention, the numbers don’t lie ;
According to findings from Gallup, only one-third of employees feel like they are recognized for a job well done at work. Perhaps even more concerning is that 65% of employees report having no recognition whatsoever.
Findings from revealed that highly engaged employees are 87% less likely to look for work elsewhere compared to their unengaged colleagues.
A staggering 47% of employees searching for work elsewhere cite poor company culture as the main culprit for wanting to leave a current position.
Based on studies from Bersin & Associates, companies who leverage recognition programs are better equipped to handle employee engagement and have a 31% lower turnover rate.
When it comes to the cost of onboarding, The Center for American Progress reports an average cost of 16% - 213% of a position's salary just to find a replacement.
Related Article : 6 ways to reward your employees beyond their bank account
Although welcoming new members to your team is always exciting, it would be pretty disappointing to learn that previous colleagues left because of something as simple as recognition. Recognizing your employees does not have to be an expensive spectacle - a quick email highlighting an individual and their work is an easy way to acknowledge team members. Regular turnover and routine onboarding are expensive endeavours in terms of time, money, and resources. The sooner an organization can realize the important role recognition plays in the employee experience, the sooner they will benefit from a fully engaged and loyal team.
Discover the benefits of peer recognition and rewards yourself! Book a demo with Qarrot!
6 ways to reward your employees beyond their bank account
In today's ultra-competitive recruiting and hiring environment, retaining current employees is a crucial component of your business’s success. While a good salary is a strong start, monetary compensation is not the only way to reward — and, most importantly — keep your employees.
The evolving nature of today’s workforce demands that employers look for more creative ways to attract and retain talent. Increasingly, flexibility, purpose, growth opportunities, and belonging factor into prospective and current employees’ decision-making about where they work. None of these necessitates a big price tag. However, for many organizations, they represent a shift in thinking and attitude around how employees are managed and how business is conducted.
Here are six recommendations for improving your employee experience without breaking the bank.
Offer flexible schedules, work-from-home options, time-off rewards
Each employee’s life is likely to be different, so one-size-fits-all scheduling can be restrictive. What seems ideal for a twenty-something part-time student may not be the dream schedule for a working parent who lives in the suburbs. Allowing for flexible work hours not only reduces the need for micro-managing timesheets, but it also alleviates some pressure from your workers. If a sudden traffic jam strikes, they should not come running into the office, panicked, in fear of being reprimanded for being late.
The same mentality should apply for work-from-home options. It can be built into your employment offer, to be used at the employee’s discretion, or as a reward, based on seniority, sales goals/quotas, etc. Additional personal days can be calculated and accumulated on the same basis.
While this loose structure may seem like chaos to some, it’s important to note that the kind of employees any hiring manager wants to onboard and keep are not going to be the type to abuse these privileges. A little trust can go a long way in making the right type of worker feel valued.
Provide opportunities for training
Continuous training is an important component in keeping employees engaged because it can help reduce complacency and stagnancy. If you allow your team opportunities to build on their knowledge and training, they will feel challenged, and in turn, bring better results to their role.
Consider allowing for training outside of their respective field as well. Learning and developing skills outside their role may not only build confidence in your workers, but it may also show you rising stars you didn’t know you had among your team. This can include conferences and events in your area, as well as training capsules hosted by various teams in your organization.
Recognize large and small achievements
Employees should be rewarded when they meet large goals as well as smaller milestones. Being genuine in recognition is key, and this is especially true when it comes to acknowledging your employee’s accomplishments. Your people want to feel valued for their hard work, but they do not want to feel infantilized for submitting a report on time, or following email etiquette correctly.
Giving verbal recognition in a public way, such as during a team meeting, can be a good option. Use a meeting to formally recognize someone’s efforts or results, if they are the type of person to be comfortable with that type of attention. Some employees may find more genuine value in private recognition.
Choosing the right achievements is key. Pick moments that feel natural — if you were in their shoes, what types of acknowledgments would you like to receive?
Reduce supervision
Employees appreciate independence. Autonomy taps into a deeper, more personal motivation, and boosts creativity and productivity which leads to a more successful business. When an employee or team has proven they’re highly capable, sometimes the best reward is to be trusted to continue performing well with reduced oversight.
Be sure to not fall into the false “no news is good news” trap, however — check in with your team regularly, but strive for a more hands-off where possible. They will continue to feel your trust, but not feel forgotten.
Catered lunches
It’s one of the oldest tricks in the book, but it’s a classic for a reason. Free lunch, whether frequent or occasional, is a simple and effective perk. It brings your team together in a more social way, instead of having them all scatter off to various fast food counters in the neighborhood on their break. By assembling everyone in one place for mealtime, you help build a sense of camaraderie amongst your team. Positive workplace relationships are a huge part of a happy work-life for any person.
Bonus tip —choose healthier food options. Healthier diets create healthier employees, so encouraging better health choices can reduce the need for sick days and increase productivity.
Fun social events
Team-building activities are a great way for employees to get to know each other better. Leaders that create a more socially engaged workforce can keep their teams working well together longer.
Celebrating team or company achievements and milestones with a party is another great way to encourage teamwork. It doubles as recognition for an individual’s role in this larger-scale success, as well as pride in being part of a team with successes worth celebrating.
Timing is everything
While all these recognition tools can be successful, it’s important to use them with intention. They should not be used as a consolation prize when a promotion or raise is deserved, or as a last-ditch effort to boost morale. They are part of an ongoing culture of employee engagement, so be sure to be mindful when you use them. Being genuine and well-timed is the key to any good recognition.
Recognition in the palm of your hands
At Qarrot, we understand the importance of employee engagement. We make employee recognition easy, fun, and effective for small to mid-sized organizations by providing a complete solution.